Here we describe the privacy practices for our applications, software, websites, APIs, products,
and services (the “Services”). You will learn about the data we collect, how we use it, the
controls we give you over your information, and the measures we take to keep it safe.
When you use our Services, we collect the following types of information.
INFORMATION YOU PROVIDE US
Some information is required to create an account on our Services, such as your name, email
address and password. You may also choose to provide other types of information, such as a
profile photo, biography, country information, and community username.
To help improve your experience or enable certain features of the Services, you may choose
to provide us with additional information. You may also connect with friends on the Services or
networking accounts, or using the contact list on your mobile device.
invite friends who have not yet joined by providing their email addresses, accessing social
If you contact us or participate in a survey, contest, or promotion, we collect the information
you submit such as your name, contact information, and message.
PAYMENT AND CARD INFORMATION
Yes.Fit uses Stripe and Paypal to process payments. If you make purchases on Yes.Fit, you
provide your payment information, including your name, credit or debit card number, card
expiration date, CVV code, and billing address. We do not store this payment information. We
store your shipping address to fulfill your order. Stripe and Paypal may retain this information
in accordance with their own privacy policies and terms.
INFORMATION WE RECEIVE FROM YOUR USE OF OUR SERVICES
Your device collects data to estimate a variety of metrics like the number of steps you take,
your distance traveled, calories burned, weight, heart rate, sleep stages, active minutes, and
location. The data collected varies depending on which device you use. When your device
syncs with our applications or software, data recorded on your device is transferred from your
device to our servers.
USE OF LOCATION DATA IN THE APP
The Yes.Fit app has an integrated fitness tracker you can use to log miles. When in use, the fitness tracker collects location data to map your route and distance, even when the app is closed or in the background. When you press the tracker stop button to end your workout, we will stop collecting location data until you use the tracker again. No other feature of the app collects or uses location data.
When you access or use our Services, we receive certain usage or network activity
information. This includes information about your interaction with the Services, for example,
when you view or search content, create or log into your account, pair your tracker to your
account, or open or interact with Yes.Fit.
We also collect data about the devices and computers you use to access the Services,
including IP addresses, browser type, language, operating system, mobile device information
(including device and application identifiers), the referring web page, pages visited, location
(depending on the permissions you have granted us), and cookie information.
INFORMATION WE RECEIVE FROM THIRD PARTIES
If you choose to connect your account on our Services to your account on another service, we
may receive information from the other service. For example, if you connect to Facebook or
Google, we may receive information like your name, profile picture, age range, language,
email address, and friend list. You may also choose to grant us access to your exercise or
activity data from another service. You can stop sharing the information from the other service
with us by removing our access to that other service.
We may partner with third parties, such as employers and insurance companies that offer
Yes.Fit Services to their employees and customers. In such cases, those companies may
provide us with your name, email address, or similar information (like a telephone number or
subscriber ID) so that we can invite you to participate or determine your eligibility for particular
benefits, such as discounts or free services.
HOW WE USE INFORMATION
PROVIDE AND MAINTAIN THE SERVICES
Using the information we collect, we are able to deliver the Services to you and honor our
Terms of Service contract with you. For example, we need to use your information to provide
you with your Yes.Fit dashboard tracking your exercise, activity, and other trends; to enable
the community features of the Services; and to give you customer support.
For the Services’ social features, we may use your information to help you find and connect
with other users and to allow other users to find and connect with you. For example, your
contact information allows other users to follow you.
We use the information we collect to improve and personalize the Services and to develop
new ones. For example, we use the information to troubleshoot and protect against errors;
perform data analysis and testing; conduct research and surveys; and develop new features
When you allow us to collect precise location information, we use that information to provide
and improve features of the Services such as recording where a workout took place or
mapping an activity.
COMMUNICATE WITH YOU
We use your information when needed to send you Service notifications and respond to you
when you contact us. We also use your information to promote new features or products that
we think you would be interested in. You can control marketing communications and most
Service notifications by using your notification preferences in account settings or via the
“Unsubscribe” link in an email.
PROMOTE SAFETY AND SECURITY
We use the information we collect to promote the safety and security of the Services, our
users, and other parties. For example, we may use the information to authenticate users,
facilitate secure payments, protect against fraud and abuse, respond to a legal request or
claim, conduct audits, and enforce our terms and policies.
HOW INFORMATION IS SHARED
We never sell the personal information of our users. We do not share your personal information
except in the limited circumstances described below.
WHEN YOU AGREE OR DIRECT US TO SHARE
You may direct us to disclose your information to others, such as when you use our social
features. For certain information, we provide you with privacy preferences in account settings
and other tools to control how your information is visible to other users of the Services.
You may also direct us to share your information in other ways, for example, when you give a
third-party application access to your account, or give your employer access to information
when you choose to participate in an employee wellness program. Remember that their use of
your information will be governed by their privacy policies and terms. You can revoke your
consent to share with third-party applications or employee wellness programs using your
FOR EXTERNAL PROCESSING
We transfer information to our corporate affiliates, service providers, and other partners who
process it for us, based on our instructions, and in compliance with this policy and any other
appropriate confidentiality and security measures. These partners provide us with services
globally, including for customer support, information technology, payments, sales, marketing,
data analysis, research, and surveys.
FOR LEGAL REASONS TO PREVENT HARM
We may preserve or disclose information about you to comply with a law, regulation, legal
process, or governmental request; to assert legal rights or defend against legal claims; or to
prevent, detect, or investigate illegal activity, fraud, abuse, violations of our terms, or threats to
the security of the Services or the physical safety of any person.
Please note: Our policy is to notify you of legal process seeking access to your information,
such as search warrants, court orders, or subpoenas, unless we are prohibited by law from
doing so. In cases where a court order specifies a non-disclosure period, we provide
delayed notice after the expiration of the non-disclosure period. Exceptions to our notice
policy include exigent or counterproductive circumstances, for example, when there is an
emergency involving a danger of death or serious physical injury to a person.
We may share non-personal information that is aggregated or de-identified so that it cannot
reasonably be used to identify an individual. We may disclose such information publicly and to
third parties, for example, in public reports about exercise and activity, to partners under
agreement with us, or as part of the community benchmarking information we provide.
If we are involved in a merger, acquisition, or sale of assets, we will continue to take measures
to protect the confidentiality of personal information and give affected users notice before
transferring any personal information to a new entity.
CORPORATE WELLNESS PROGRAMS
Our corporate wellness programs allow employers to create groups and invite their employees
and other stakeholders to participate in Yes.Fit wellness initiatives. By joining a corporate
wellness group, you are authorizing Yes.Fit to share some of your data with the owner of the
group - the employer. This data may include your name, email address, activity data, device
YOUR RIGHTS TO ACCESS AND CONTROL YOUR PERSONAL DATA
We give you account settings and tools to access and control your personal data, as described
below, regardless of where you live. If you live in certain jurisdictions, you may have legal rights
with respect to your information, which your account settings and tools allow you to exercise, as
By logging into your account, you can access much of your personal information, including
your dashboard with your daily exercise and activity statistics.
EDITING AND DELETING DATA
By logging into your account and using your account settings, you can change and delete your
personal information. For instance, you can edit or delete the profile data you provide.
If you choose to delete your account, please reach out to customer support via the chat bubble on the website or in the mobile application and a member of our support staff will delete your account for you. Please note that while most of your information will be deleted within 30 days, it may take up to 90 days to delete all of your information, like the data recorded by Yes.Fit and other data stored in our backup systems. This is due to the size and complexity of the systems we use to store data. We may also preserve data for legal reasons or to prevent harm, including as described in the How Information Is Shared section.
OBJECTING TO DATA USE
We give you account settings and tools to control our data use. For example, through your
privacy settings, you can limit how your information is visible to other users of the Services;
using your notification settings, you can limit the notifications you receive from us; and under
your application settings, you can revoke the access of third-party applications that you
previously connected to your Yes.Fit account.
We keep your account information, like your name, email address, and password, for as long as
your account is in existence because we need it to operate your account. In some cases, when
you give us information for a feature of the Services, we delete the data after it is no longer
needed for the feature. For instance, when you provide your contact list for finding friends on the
Services, we delete the list after it is used for adding contacts as friends. We keep other
information, like your exercise or activity data, until you use your account settings or tools to
delete the data or your account because we use this data to provide you with your personal
statistics and other aspects of the Services. We also keep information about you and your use
of the Services for as long as necessary for our legitimate business interests, for legal reasons,
and to prevent harm, including as described in the How We Use Information and How
Information Is Shared sections.
ANALYTICS PROVIDED BY OTHERS
We work with partners who provide us with analytics. This includes helping us understand how
users interact with the Services, serving advertisements on our behalf across the internet, and
similar technologies to collect information about your interactions with the Services and other
websites and applications.
We work hard to keep your data safe. We use a combination of technical, administrative, and
physical controls to maintain the security of your data. This includes using Transport Layer
Security (“TLS”) to encrypt many of our Services. No method of transmitting or storing data is
completely secure, however. If you have a security-related concern, please contact customer
CHANGES TO THIS POLICY
We will notify you before we make material changes to this policy and give you an opportunity to
review the revised policy before deciding if you would like to continue to use the Services. You
can review previous versions of the policy in our archive.
WHO WE ARE AND HOW TO CONTACT US
If you have questions about this policy, or need help exercising your privacy rights, please
contact us at email@example.com.